Extended Digital Warranty & Trade-up Bundle

You have elected to purchase additional warranty protection from MERRIAMpianos. This addtional warranty coverage is intended to protect you, the original purchaser of the digital piano, from costs associated with the purchase of replacement parts, as may be requested by an authorized service technician as part of required repair or maintenance arising from normal, non-commercial, and reasonable use and enjoyment of the digital piano. This coverage begins upon the expiration of the factory warranty, for a period not exceeding 5 years.

If at any time this MERRIAMpianos instrument malfunctions as a result of faulty materials within this 5 year period, MERRIAMpianos will make available any and all necessary parts to restore normal operation of the digital piano, provided such parts are available from either the manufacturer, OEM supplier, or aftermarket supplier at a reasonable market price. It shall be at MERRIAMpianos sole discretion to determine whether a) a part is reasonably available, b) a part is in fact required to restore normal operation, and c) the failure of the part in question occured during normal operation of the digital piano. This warranty cannot be swapped, traded, or otherwise negotiated once executed and in force. In the event that no suitable replacement part(s) are available, this warranty a) has no cash value, and b) does not imply nor explicitly provide protection against product-line terminations, reasonable product obsolescence, or any scenario where the unlikelihood of obtaining a replacement part could be reasonably foreseen. In the rare and unlikely event that MERRIAMpianos is unable to provide a replacement suitable part, MERRIAMpianos will offer $100 in store credit towards a replacement instrument of your choosing.

This warranty shall become null and void if the digital piano has been used, at any time, in any commercial and/or institutional setting whatsoever, including but not limited to: teaching applications, performance and recording settings, restaurants, hotels, banquet facilities, public/secondary schools, worship facilities/churches, and colleges & universities. This Warranty covers the cost of parts as described above, and limited below. In the unlikely event that your instrument is destroyed, lost or damaged beyond repair while in the possession of MERRIAMpianos for the purposes of repair, MERRIAMpianos will replace that instrument with one of the same or similar style and value, not in excess of the original purchase price of your instrument. Any insurance covering the instrument must be carried by owner at owner’s expense.

THIS WARRANTY DOES NOT COVER:

• Any instrument that has been altered or modified in any way or upon which the serial number has been tampered with or altered.
• Any instrument purchased from any source other than an authorized MERRIAMpianos Dealer.
• Any instrument whose warranty card has been altered or upon which false information has been given.
• Any instrument that has been damaged due to misuse, negligence, accident, or improper operation.
• Damage caused by exposure to adverse environmental conditions, such as extremes in temperature or humidity, which can result in cracks, checks or discoloration in the finish.
• Damage caused by use of replacement parts other than authorized replacement parts
• Normal wear and tear (including but not limited to loose keys, clicking keys, loss of amplifier power, loss of brightness or definition in LCD or LED displays, inaccuracy of input dials, lack of evenness in digital sensor output, and generally any performance degredation-related issues)
• Any installed electronics, whether at the point of purchase, or after the point of purchase
• Cracking, discoloration or damage of any sort to the finish or plating for any reason.
• Any and all actual labor or transportation costs incurred in connection with any claim against this warranty, or if incurred during the course of repair, regardless of it’s comparative cost to the value of any part’s replacement cost, as may be dispensed through the exercising of this warranty.
• Instruments which have been moved or relocated outside of Canada.

MERRIAMpianos MAKES NO OTHER EXPRESS WARRANTY OF ANY KIND WHATSOEVER. MERRIAMpianos SHALL NOT BE LIABLE FOR ANY SPECIAL, INDIRECT, CONSEQUENTIAL, INCIDENTAL OR OTHER SIMILAR DAMAGES SUFFERED BY THE PURCHASER OR ANY THIRD PARTY, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS OR BUSINESS OR DAMAGES RESULTING FROM USE OR PERFORMANCE OF THE INSTRUMENT, WHETHER IN CONTRACT OR IN TORT, EVEN IF MERRIAMpianos OR ITS AUTHORIZED REPRESENTATIVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND MERRIAMpianos SHALL NOT BE LIABLE FOR ANY EXPENSES, CLAIMS, OR SUITS ARISING OUT OF OR RELATING TO ANY OF THE FOREGOING.

To receive warranty service, please contact MERRIAMpianos service department at 905 829 2020 x 228, or www.merriammusic.com/service.

Merriam Music Inc.
2359 Bristol Circle
Oakville, ON
L6H 6P8
Canada